Shipping Policy

Shipping Policy

Thank you for shopping at Valzoro! We want to ensure that your shopping experience is enjoyable and transparent. Please take a moment to review our shipping policy.

Processing Time:

• All orders are processed within 1-3 business days.
• Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.
• Delivery times are estimates and commence from the date of shipment, not the date of order.
• Please allow additional days in transit for delivery.

Shipping Destinations:

• We currently ship to addresses within the United States and Denmark.

Shipping Carriers:

• We utilize a variety of trusted carriers to deliver your orders, ensuring the best and most efficient service.

Tracking Information:

• You will receive an email confirmation with a tracking number once your order has been shipped.
• Please allow 24 hours for the tracking information to update.

Customs, Duties, and Taxes:

• Valzoro is not responsible for any customs and taxes applied to your order.
• All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

• Valzoro is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team to file a claim.

Lost Packages:

• If your order is marked as delivered but you have not received it, please check with your local postal service and neighbors.
• If you are still unable to locate your package, please contact our support team for assistance.

Contact Us:

• If you have any questions about our shipping policy, please contact us.

Thank you for choosing Valzoro!